Technical Support

What makes technical support the best experience for the customers?

Most of us feel frustrated when we fail to fix technical issues and in the modern era when the world is relying more on technical instruments it is always a blessing to have a human on the other side to guide you through your issue and help you t resolve your problem. Universal Infotech provides 24X7 Customer Support to its clients and help them to resolve all their technical problems.

Our team of experienced technicians is focused on delivering the best solutions to your problem .Our help desk team can resolve all your technical issues regardless of the complication with ease. To add to it our multilingual and multichannel approach towards resolving technical queries help us to achieve the zenith of client satisfaction.

What are the different kind of technical support do you offer?

Helpdesk Solutions

We offer tailor-made help desk outsourcing solutions to our clients to promptly resolve issues and improve customer satisfaction ratings.

Platform and Application Support

Our certified engineers are capable of providing 24/7 tech support services in a comprehensive manner across channels.

Desktop and Laptop Support

We have a qualified team of software and hardware engineers. They are all capable of assisting customers with the laptop and desktop-related grievances effectively.

Network Support

We also offer network support to our clients. Our certified engineers efficiently deal with network, data security, and connectivity-related issues while ensuring a superior customer experience.